Protecting your personal and financial information is a top priority. Our security controls help keep your personal information safe, but it’s also important to be aware of the increasing number of scams and online fraud relating to super.
About super scams
Super scams happen when a scammer tricks you into giving up sensitive data, often using stolen personal information obtained through hacking, phishing or malware. Once they have access to your account, a cybercriminal can attempt to withdraw or transfer your super or pension balance.
Scammers typically try to access super illegally in two main ways: through self-managed super funds, known as SMSFs, and through the process of claiming the early release of super. Click here to learn more.
How to spot a scam
Be cautious of unsolicited offers to transfer your super or access it early.
If an offer sounds too good to be true, it probably is.
Always verify that communications are from your provider. Check for our official logo, contact details, and email addresses.
Your provider will never send you an SMS that includes a link to log in to your account directly. They would also never ask you to share your password or one-time pin (OTP) with us.
What to do if you see suspicious activity
Contact your provider immediately. You can also report any scam attempts to the Australian Securities and Investments Commission (ASIC) via their Moneysmart website, or the Australian Competition and Consumer Commission (ACCC) through their ScamWatch website.
Thanks to Host Plus for providing this information.
